Internet & Entertainment
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Stream, game, and connect with fast with PureFibre 1.5 Gig Internet and we’ll keep your internet plan price the same for 5 years.
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Frequently asked questions
With TELUS you get the latest for less: we carry all the latest iPhone and Android phones. Pay $0 upfront, plus taxes with TELUS Easy Payment®. Plus, get an upfront Bring-It-Back® amount and reduce the monthly price of your phone.
Compare iPhones
and learn more about Android
phones here.Depending on your location, TELUS offers
internet and phone bundles
, as well as bundles that include internet, TV, and home phone. You can save big on your monthly bill when you bundle your services at TELUS. If you’d like to speak to someone,
You can also
search for a TELUS location near you
and drop by in person.You can also
message us via chat or give us a call
to discuss which deal suits you best.- Offer is subject to change without notice. Available to TELUS residential customers who are subscribed to qualifying Internet, Optik TV, Smart Home Security and/or Home Phone services when activating on select 5G+ rate plans. Cannot be combined with promotional offers not mentioned in this advertisement. A $15/mo. discount will apply to the rate plan of your primary line on the account as long as eligibility requirements are met or until the discount is no longer maintained. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. Consumer accounts only. Bill discount will be applied upon order completion and will appear on your first bill after activation. Bill discounts are non-transferable, can only be applied to pay for services charges, and carry no cash value after deactivating your services. Consumer accounts only. Bill discount will be applied upon order completion and will appear on your first bill after activation. Bill discounts are non-transferable, can only be applied to pay for services charges, and carry no cash value after deactivating your services.
Offer is not transferable, and only available to the intended recipient of this email. Offer is available for a limited time. TELUS reserves the right to remove or amend the offer at any time. TELUS will assess you for the Mobile and Home eligibility based upon your current rate plan, and if you are deemed to qualify for a Mobile and Home credit, we will apply it to your account. If you change your rate plan following our initial assessment, your bill credit may be removed. Learn more about saving when you bundle your services at TELUS.
- Offer subject to change without notice. Available to customers who subscribe to eligible plans and enroll with pre-authorized bank payments. The monthly discount will only apply to eligible plans and you must keep pre-authorized bank payments active to maintain the discount. If you or TELUS remove pre-authorized bank payments the plan will no longer be eligible for the monthly discount. All prices do not include applicable taxes. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods.
- Offer subject to change without notice. Available to TELUS or Koodo Mobility post-paid customers who subscribe to qualifying TELUS Home Internet packages. A $10/mo. discount will apply to the internet bill for as long as the eligibility requirements are met or until the discount is no longer maintained. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. If you change your plan following our eligibility assessment, your discount may be removed. Offer subject to change without notice, while quantities last and cannot be combined with promotional prices. Offer subject to change without notice, while quantities last and cannot be combined with promotional prices. Available to residential customers who have not subscribed to Internet and Optik TV in the past 90 days. For customers signing up on a 24 month term, the Internet and Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 months and subject to change anytime. Offer includes Optik TV Core + 2 Theme Packs + 1 Premium and PureFibre 1.5 Gigabit. Regular price of Optik TV is currently $80/mo. and PureFibre 1.5 Gigabit is currently $105/mo and is subject to change. All prices do not include applicable taxes. $0 Unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing (currently $20 for Unlimited Data add-on) applies at month 25. Minimum system requirements apply. TELUS reserves the right to modify in-market offers of channel lineups, packaging and regular pricing without notice. 4K HDR television required to watch 4K HDR. Optik 4K PVR and Internet 50 or above required to watch 4K HDR on Optik. Subscription to corresponding channels required; not available with all channels Subscription to corresponding channels required not available with all channels. Final eligibility for the services will be determined by a TELUS representative. If service is cancelled within 90 days, any credits will be reversed and the amount will be charged to you in addition to any applicable cancellation fees. A cancellation fee applies to the early termination of your internet and Optik TV service agreement, which will be the sum of $960, declining by $40, for every month of Internet and Optik TV service and reducing to $0 at the end of your commitment term. If you cancel a single service (Optik TV or Internet), the service cancellation fee is $480 declining by $20 per month and reducing to $0 at the end of your commitment term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Samsung UN55M70HAFXZC TV has a retail value of $799.99, based on the manufacturer’s suggested retail price. The manufacturer may provide alternative models based on availability or other factors.
- TELUS Rewards is available to existing TELUS home services or mobility customers. To view the full list of eligible services and eligibility criteria, visit http://www.telus.com/rewards. The total value of each tier is calculated based on the cumulative value of qualifying TELUS services, and points earned. Tier values are subject to change and may vary based on program rules, point accumulation rates, and other factors. For detailed information, please refer to the TELUS Rewardsterms and conditions.
- Devices purchased on the Bring-It-Back program must be returned in good working condition or you will be responsible for the difference between the Bring-It-Back program amount and the lower trade-in value for a device that is not in good working condition. Trade-in standards published at the time a device is returned will apply. Applicable sales taxes are due at time of purchase on the full purchase price. You will not be charged tax on the Bring-It-Back Program Amount if you choose to keep your device and pay back the Bring-It-Back Program Amount at, or before, the end of the 24 month term. Bring-It-Back program is only available while you subscribe to mobility service. If mobility service is cancelled before the end of the term, the Bring-It-Back Program Amount will be charged to your TELUS bill.
- Subject to approved credit with a 24-month Easy Payment agreement (0% APR) on an eligible in-market plan with data and voice included. Easy Payment balance will be repaid over a 24-month period via equal monthly payments. Payment of any outstanding Easy Payment balance due upon cancellation, termination or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. A monthly rate plan is charged in addition to the 24-month Easy Payment plan. NOTE TO QUEBEC CONSUMERS: TELUS does not warrant or guarantee the availability of any spare or replacement parts, repair services or information necessary for the maintenance or repair of the products offered for sale.
- Up to $750 trade in credit available to TELUS wireless customers who activate or renew on an iPhone Duo 256GB smartphone on a 2 year plan and who trade in an eligible device. Trade-in an iPhone 16 Pro Max 256GB valued at $750. Devices traded online will receive Trade-in value in bill credits. Limit of one trade in per customer. Trade-in value will be confirmed upon in-store evaluation. In-store trade in credits have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using in-store trade in credits cannot be returned for full cash value. All trade-ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC or TELUS Retail Limited (d.b.a. Mobile Klinik) and waives any claim against TELUS, Mobile Klinik and HYLA Mobile ULC with respect to the device or the trade in program. The trade-in program is available in Canada only and may be cancelled at any time without notice. Trade-In value is dependent on the condition of the device being traded in.
- Offer ends December 31, 2026. Offer is subject to change at TELUS’ sole discretion and can be withdrawn at any time without notice. Only available online, in select stores and through TELUS call centres, subject to approved credit. $240 trade-in bonus available to TELUS customers who activate or renew on a S26, S26 Plus, S26 Ultra, Google Pixel 11, Google Pixel 11 Pro, or Google Pixel 11 Pro XL on a 2 year TELUS Easy Payment Zero Upfront Premium plan and who trade in an eligible device (iPhone 17e, 17, Air, 17 Pro, 17 Pro Max, 16e, 16, 16 Plus, 16 Pro, 16 Pro Max, 15, 15 Plus, 15 Pro, 15 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max, 13, 13 mini, 13 Pro, 13 Pro Max, 12, 12 mini, 12 Pro, 12 Pro Max, 11, 11 Pro, 11 Pro Max, XR, XS, XS Max, X, SE (3rd Gen), SE (2nd Gen); Pixel 9a, 9, 9 Pro (128/256 GB), 8a, 8, 8 Pro, 7a, 7, 7 Pro, 6a, 6, 6 Pro, 5a, 5, 4a, 4; Galaxy Z Flip6, Z Flip5, Z Fold5, Z Flip4, Z Fold4, Z Flip3 5G, Z Fold3 5G; Galaxy S24 FE, S24, S24 Plus, S23 FE, S23, S23 Plus, S23 Ultra, S22, S22 Plus, S22 Ultra, S21 FE, S21, S21 Plus, S21 Ultra, S20 FE, S20, S20 Plus, S20 Ultra; Galaxy Note20, Note20 Ultra, Note10, Note10 Plus; Galaxy A57, A37, A17, A56, A36, A16, A35, A15, A54, A14, A53, A13, A03s, A52, A32, A12; Moto Razr Plus, Razr Ultra, Razr, Edge, Edge Plus, G Stylus, G Stylus 5G, G Power, G Power 5G, G, G Play with a trade-in value $0 or higher). Bonus is applied in addition to the trade-in value of eligible devices. Devices traded online will receive Trade-in bonus and trade-in value in bill credits. Devices traded in-store will receive Trade-in bonus and trade-in value in either in-store credits or a one time bill credit. Customers who choose to return their devices through a “Take home, trade later” program through a prepaid return shipping label will receive a one time bill credit after their device has been evaluated. Limit of one trade in per customer. Trade-in value is dependent on the condition of the device being traded in. The final trade-in value will be confirmed once the device is received and evaluated. Trade-in credits and bonus have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using trade-in credits cannot be returned for full cash value. All trade-ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC or TELUS Retail Limited (d.b.a. Mobile Klinik) and waives any claim against TELUS, Mobile Klinik and HYLA Mobile ULC with respect to the device or the trade-in program. The trade-in program is available in Canada only and may be cancelled at any time without notice.
- Offer and regular pricing subject to change without notice and available only to eligible TELUS customers who are new Stream+ subscribers. Subscription auto-renews. Must be a Canadian resident not currently subscribed to Stream+ with Netflix, Disney+ and an Amazon Prime membership. Eligibility may vary for customers in certain regions due to their connection type. All prices do not include applicable taxes. Only one Stream+ activation can be completed per MyTELUS account. Stream+ Basic includes: Netflix Standard with ads, Disney+ Standard with ads and an Amazon Prime membership). Regular price for Stream+ Basic is currently $23.00 plus applicable taxes. Stream+ Premium includes: Netflix Premium, Disney+ Premium and an Amazon Prime membership. Regular price for Stream+ Premium is $43.00 plus applicable taxes and subject to change. Offer cannot be combined with other promotions. Account activation with Netflix, Amazon and Disney (the “Provider(s)”) is required and your use of these services is subject to each Provider’s applicable terms and conditions and privacy policy. If you have an existing account with any Provider, you must cancel it with this Provider and then redeem this offer in order to help avoid double-billing. Other conditions apply. Please review the full terms and conditions: https://www.telus.com/streamplusterms.
- Offer subject to change without notice. Only plans noted as eligible for Family discounts will receive the Family discounts, ask a representative for details if needed. To be eligible for Family discounts, at least two subscribers on an account must be on eligible plans. Discounts are as follows: $7.50 per line per month for two lines, $10 per line per month for three lines and $15 per line per month for four to nine lines. Discounts will be updated when subscribers are added or removed on an account. Consumer accounts only. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods.
- Offer subject to change without notice. To activate on compatible mobile devices, you must log in through the My TELUS app and accept certain permissions. Requires a compatible device, compatible operating system (Android 10.0 or later; ColorOS 7.1 or later; current or previous two Apple iOS versions), and mobility data plan. Excludes Talk & Text plans. Must have Google Play app installed for Android devices. Multi-user mode not supported.
No one can prevent all identity theft or cybercrime. A device can only run one call-screening/caller-ID app at a time. Safe SMS only reviews regular text messages (SMS/MMS) from unknown senders. On iOS devices, text messages from saved contacts are not reviewed and certain dashboard reporting stats for the features, including for Safe Call, Safe SMS and Safe Email, are unavailable. View list of supported email providers for Safe Email here. Five email accounts can be added to Safe Email.
- Speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, applicable network management and other factors. For more information, visit telus.com/coverage. Data speeds reduced to a maximum of 512Kbps after your included high-speed data bucket limit per day is exhausted. Speed may vary with your device, internet traffic, environmental conditions, and other factors. Please refer to TELUS’ Fair Use Policy attelus.com/fairusepolicyfor further information.
- TELUS offers a limited warranty that certified pre-owned devices purchased from TELUS shall be free of defects in materials and workmanship. For certified pre-owned devices purchased on or after October 25, 2025, this limited warranty commences on the date of purchase and either (i) ends one year from the date of purchase or (ii) continues as long as the device has an active TELUS or Koodo mobility plan. If TELUS cannot repair your eligible device (for example, due to parts or replacement device availability), TELUS may elect to provide an offer. For more information, exclusions, conditions and limitations, click here.
- 5G access requires a compatible device and connection to TELUS’ 5G network where available. Speed and signal strength may vary with your device, configuration, internet traffic, environmental conditions, applicable network management and other factors. For more information, visit telus.com/coverage.
- 68 international destinations included (subject to change): US Destinations: The U.S. (including areas of Alaska, Hawaii, Puerto Rico and the Virgin Islands). Mexico/Caribbean: Aruba, Bahamas, Barbados, Cuba, Dominican Republic, Guyana, Jamaica, Mexico, Netherlands Antilles, St Lucia, Trinidad and Tobago, Turks & Caicos. Central & South America: Argentina, Brazil, Chile, Colombia, Costa Rica, Panama, Peru. Europe: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom. Asia & Middle East: China, Hong Kong, India, Indonesia, Israel, Japan, Malaysia, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam. Oceania: Australia, Fiji, and New Zealand. Calls made to phone numbers starting with the following six-digit combinations are not included: 559-726, 712-775, 712-432, 605-562, 605-475, and 530-881. Calls made to these numbers will be billed at your standard pay-per-use rate. Macau is not included.
- TELUS offers a 12-month limited warranty on select new smartphones (“Phone” or “Phones”), commencing on the date that the Phone’s 1-year manufacturer’s warranty expires, that the Phone shall be free of defects in materials and workmanship, subject to the eligibility requirements, conditions and limitations below. In order to be eligible for this warranty, the Phone must have been purchased from TELUS or Koodo on or after October 24, 2025, must have an active TELUS or Koodo mobility plan, and must have had an original manufacturer’s warranty period of not more than 1 year. Sonim devices, smartphones with a manufacturer’s warranty of more than 1 year, tablets, watches, accessories, and all other Mobility products are not eligible for this warranty.
- Subject to technician and part availability. Peak business periods may affect availability. Customers must complete the initial assessment 2 hours prior to location closing hours. Some repairs are not eligible.
- Offer and regular pricing subject to change without notice. Available to residential customers who have not subscribed to TELUS SmartHome+ in the last 12 months. This monthly price is only available when you finance the device purchase and includes both the month-to-month service subscription and the device financing over a 36-month period at 0% interest on approved credit with TELUS Easy Payment®. Total obligation for the device financing ranges from $240-728. Financing request subject to approval. Taxes due upfront for devices. For more information, visit our Support page about TELUS Easy Payment® https://www.telus.com/en/support/article/telus-easy-payment-service-terms. Cancel subscription anytime, effective at the end of the current billing period, except in Québec where you will immediately lose access to features associated with the service. If you cancel your service subscription before the end of the 36-month financing period, you will still be charged for your equipment balance under your TELUS Easy Payment agreement. All prices do not include applicable taxes. Any applicable device discount will be applied before taxes against the total price of selected devices when added in your cart at the time if your purchase. If the device total in cart is less than the applicable discount amount or if no device is added to your cart at the time of your service subscription, then any remaining balance of discount will be forfeit. Device discounts are non-transferable and cannot be exchanged for cash. Subscription must be kept for 24 months, otherwise upon cancellation you will be charged a fee reflecting a portion of any applicable promotional discounts(s) previously applied to your device(s).
- TELUS offers the widest selection of security services to customers across Canada, including home, business, and online security.
- Customers who sign up for Control Video + Video on a 3 or 5 year service agreement, are eligible to receive up to $1300 in rental equipment. Included equipment is provided to TELUS SmartHome Security customers as part of the recurring monthly fee. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Purchased or rental equipment can be repaired or replaced with parts or equipment that are not original equipment manufacturer, refurbished or new, at our sole discretion.
- Offer subject to change without notice and available to eligible Stream+ customers who add a new Apple TV subscription. Includes a $1.50/mo discount on Apple TV for as long as the eligibility requirements are met or until the discount is no longer maintained. Discount may be removed upon Stream+ plan change. Regular price of Apple TV is currently $14.99 and subject to change. All prices do not include applicable taxes. Apple TV subscription activation required. Apple TV plans and pricing are subject to change without notice. Apple TV is a service mark of Apple Inc., registered in the U.S. and other countries and regions. Additional Terms and Apple Privacy Policy apply; see the applicable terms for your country at https://www.apple.com/ca/legal/internet-services/itunes/ca/terms.html. Must be 13+ years old and in Canada. Compatible products and services required. Ultra high-definition availability is subject to rate plan selection, internet service, device capability and content availability. Not all content is available in 4K or 4K HDR. 4K resolution requires a 4K‑capable device. Accessing Dolby Atmos features requires a Dolby Atmos–capable system. Playback quality will depend on hardware and internet connection. Other conditions apply. Please review the full terms and conditionshere.