TELUS Home Health Monitoring
Transform Patient Care Through Remote Monitoring
Trusted by Canadian Health Authorities for 10+ Years
Why Healthcare Organizations Choose TELUS
10+ Years Supporting Canadian Healthcare Organizations with Remote Care
For over a decade, TELUS Home Health Monitoring has partnered with healthcare organizations to deliver remote care solutions that improve patient outcomes, reduce hospital visits, and supports chronic disease and post surgical management—all from the comfort of home.
- Innovative technology solution designed to meet the evolving needs of Canadian healthcare
- Over 10 years of experience delivering remote monitoring solutions across multiple provinces
- Supporting thousands of patients annually through partnerships with healthcare organizations and their clinical teams
- Evidence-based protocols guided by healthcare expertise
- Comprehensive support and device management, including onboarding, training, and technical assistance
What is Remote Patient Monitoring?
Remote patient monitoring (RPM) enables clinicians to track patients' vital signs and health data submitted from home using connected devices and digital tools. This allows care teams to optimize health outcomes, intervene early to prevent complications, and reduce unnecessary hospital visits—all while keeping patients comfortable at home1.
It supports patients across the care continuum:
Chronic Conditions:
- COPD
- Heart Failure
- Diabetes
- Hypertension
- Chronic Kidney Disease
Specialized Care Programs:
- Pre & Post-Surgical Care
- COVID-19 Monitoring
- Mental Health Support
- Palliative Care
How it Works
Two Perspectives, One Connected Platform
Real Results, Real Impact
Proven Outcomes: TEC4Home Heart Failure Study²
70 heart failure patients discharged from 3 BC hospitals participated in a 60-day home monitoring program powered by TELUS Health's remote monitoring platform in partnership with leading BC researchers and health authorities.
- 87% reduction in hospital re-admissions
- 79% reduction in emergency department revisits
- 60% reduction in median length of hospital stay
- 56% reduction in overall health system costs
- 101% improvement in heart failure-specific quality of life (Kansas City Cardiomyopathy Scale)
- 19% improvement in general quality of life (Veterans Rand 12-Item Health Survey)
These outcomes informed a larger randomized controlled trial across 20 BC hospital sites.
Patient Perspective:
"This program has given me and my family great comfort... For my spouse, RPM has been a true form of respite... Point-in-time education when anomalies are noted is a powerful tool—information can be provided at the time that it's most relevant."
— Jim Lyster, Island Health RPM Program³
1. Remote Patient Monitoring is intended to supplement, not replace, professional medical care. Individual results may vary based on proper use, clinical protocols, and patient circumstances. Consult with your healthcare provider for medical advice.
2. Ho K, Lauscher HN, Cordeiro J, et al. JMIR Form Res 2021;5(6):e24509. https://formative.jmir.org/2021/6/e24509/
3. Provincial Health Services Authority. (2024). Remote Patient Monitoring White Paper. Vancouver, BC.